Terms & Conditions
Delivery Details
We offer free standard delivery on all orders over £100 for UK Mainland. Mainland UK Deliveries are on a 2 to 3 day delivery service.
| DOMESTIC, UK FIRST CLASS ( 0 grams - 500 grams = £2.20 postage fee) |
| DOMESTIC, UK FIRST CLASS ( 501 - 750 grams = £2.99 postage fee) |
| DOMESTIC, UK FIRST CLASS ( 751 grams - 1000 grams = £4.50 postage fee) |
| DOMESTIC, UK FIRST CLASS ( 1001 grams to 1250 grams = £4.50 postage fee) |
| DOMESTIC, UK FIRST CLASS ( 1251 grams - 1500 grams = £5.00postage fee) |
We are now accepting International orders and can ship our full range of stock to Europe. Please mail our sales team for a quote info@coastalyarns.co.uk
Returns
If you are not completely satisfied with your goods you may return them unused and in the original condition with tags attached within 14 days of invoice date. Please state if you require a refund or exchange.
If refund requested, a 20% restocking charge is applicable, unless faulty or damaged goods. We regret we cannot refund postage costs unless item is faulty.
Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery.
For exchange of items, please note that an additional £8.99 will be required to cover postage costs.
Any queries, please email:- info@coastalyarns.co.uk
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